Privacy Policy

1. Who we are

This website is operated by TERRA CYCLE SRL, with registered office in Eforie Nord, Aleea Ghiocelului nr. 7, Constanța County, Romania, VAT ID RO37298322, registered at ONRC CONSTANȚA under no. J2017000856137, with working point in Agigea, 16A Emil Bota Street, Constanța County, hereinafter referred to as the “Operator”.

Data protection contact: terra.cycle@yahoo.com.

2. What data we collect

Depending on how you interact with the website, we may collect the following data:

• Data provided directly via the contact form (name, email address, phone number, message).
• Technical data generated automatically (IP address, browser type, operating system, pages viewed, date and time of access).
• Data collected through cookies (see Cookie Policy).

3. Purposes and legal basis for processing

We process your data for the following purposes:

• Communication and responding to requests — when you contact us via form or email.
  Legal basis: Art. 6(1)(b) GDPR — performance of a contract or pre-contractual steps.
• Marketing and promotion — if you subscribed to our newsletter or accepted marketing cookies.
  Legal basis: Art. 6(1)(a) GDPR — consent.
• Website improvement — statistics and analytics.
  Legal basis: Art. 6(1)(f) GDPR — legitimate interest.

4. Data retention

• Contact form data and email correspondence: retained during the resolution period and a reasonable follow-up period.
• Client data: retained throughout the contractual relationship and afterwards as required by law (financial records for min. 10 years).
• Consent-based data: retained until consent is withdrawn.
• Technical data and cookies: retained according to the durations specified in the Cookie Policy.

5. Who we share data with

We may share data with third parties only when necessary:

• hosting and IT maintenance service providers,
• email service providers,
• traffic analytics providers (e.g. Google Analytics), only with your consent.

We never sell or rent your data to third parties.

6. International data transfers

If we use services located outside the European Economic Area (e.g. Google, Meta), transfers are made on the basis of adequate safeguards under GDPR (standard contractual clauses).

7. Your rights

You have the following rights under GDPR:

• the right to access your data,
• the right to rectification or erasure,
• the right to restrict processing,
• the right to object,
• the right to data portability,
• the right to withdraw consent at any time,
• the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).

To exercise your rights, contact us at: terra.cycle@yahoo.com or by post to the registered office: Eforie Nord, Aleea Ghiocelului nr. 7, Constanța County, Romania.

8. Data security

We use technical and organizational measures to protect data against unauthorized access, alteration or loss.

9. Policy updates

This policy may be updated periodically. Any changes will be published on this page with the update date.